Terms and Conditions

Agrocore Agricultural Marketplace Platform

Effective Date: May 2026

1. DEFINITIONS AND INTERPRETATION
   In these Terms and Conditions, the following definitions apply:
   “Agrocore,” “Platform,” “we,” “us,” or “our” refers to the digital agricultural marketplace operated by Kidz Tales OÜ, accessible via the mobile applications (iOS and Android) and the website Agrocore.io.
   “Company” means Kidz Tales OÜ, a private limited company registered in Estonia under registry code 17222377, with registered address at Sakala tn 7-2, 10141, Tallinn, Estonia.
   “User,” “you,” or “your” refers to any individual or legal entity that accesses, registers on, or uses the Platform in any capacity, including as a buyer, seller, service provider, or visitor.
   “Personal Account” means an individual user account registered with first name, last name, email address, and password.
   “Business Profile” means a company or business entity profile created and managed by an authorised representative within the Platform.
   “Premium Subscription” means any paid subscription plan that unlocks additional features and functionality on the Platform.
   “User Content” means any content, data, text, images, documents, certificates, listings, or other material uploaded, submitted, posted, or transmitted by a User through the Platform.
   “Listing” means any agricultural product, machinery, service, or Request for Quotation (RFQ) published by a User on the Platform.
   “Third-Party Services” means any external applications, websites, APIs, payment processors, or platforms integrated with or referenced by Agrocore, including but not limited to Apple App Store, Google Play Store, Stripe, Google Maps, Google Analytics, and
   Firebase.
   Words importing the singular shall include the plural and vice versa. References to statutes or regulations include all amendments and replacements thereto.
2. ACCEPTANCE OF TERMS
   By accessing, downloading, installing, or using the Agrocore Platform in any manner, you unconditionally and irrevocably agree to be bound by these Terms and Conditions, together

with our Privacy Policy and Cookie Policy, which are incorporated herein by reference and form part of this agreement.
If you are accessing the Platform on behalf of a legal entity, you represent and warrant that you have full authority to bind that entity to these Terms. If you do not agree with any provision of these Terms, you must immediately cease all use of the Platform.
These Terms constitute a legally binding agreement between you and the Company. We reserve the right to amend these Terms at any time. Continued use of the Platform following notice of any amendment constitutes your acceptance of the revised Terms.
The Platform is intended for users who are 18 years of age or older. By using the Platform, you confirm that you are at least 18 years old. If you are under 18, you are strictly prohibited from using the Platform.

3. NATURE OF THE PLATFORM
   Agrocore operates exclusively as a digital marketplace and communication platform. The
   Company is not a party to any transaction between Users and does not act as a buyer, seller, agent, broker, or intermediary in any commercial transaction conducted through the
   Platform.
   For the avoidance of doubt, Agrocore does NOT:

• process, handle, hold, or facilitate payments between Users;
• provide escrow, payment guarantee, or financial intermediation services;
• organise, coordinate, or arrange transport, logistics, or delivery;
• verify the accuracy, legality, quality, or authenticity of any Listing;
• guarantee the performance of any User or the completion of any transaction.
  Any transaction entered into between Users is solely at the risk of the parties involved. The
  Company expressly disclaims all liability in respect of any transaction, dispute, or loss arising from or in connection with interactions between Users on the Platform.

3. ACCOUNT REGISTRATION AND OBLIGATIONS
   4.1 Registration Requirements
   To access the full features of the Platform, you must register and create a Personal Account.
   Registration requires provision of your first name, last name, a valid email address, and a password. You may optionally upload a profile image.
   By registering, you represent and warrant that:

• all information provided during registration is accurate, current, and complete;
• you are at least 18 years of age;
• you are not prohibited from using the Platform under applicable law;
• you will promptly update your information to maintain its accuracy.
  4.2 Business Profiles

Users may create Business Profiles for companies or legal entities they own or are authorised to represent. When creating a Business Profile, you must confirm, by affirmative checkbox, that you are the legitimate owner or an authorised representative of the company being registered. By providing this confirmation, you accept personal liability for the accuracy of such representation.
Business Profiles may include company name, tax identification or registration number, company description, product and service listings, images, certificates, phone number (visible only if enabled by you, and only to Premium users), and links to external websites or social media profiles.
4.3 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify the Company immediately at legal@agrocore.ioupon becoming aware of any unauthorised access to or use of your account. The Company accepts no liability for any loss or damage arising from your failure to comply with this obligation.
4.4 Sanctions and Export Control Compliance
You represent and warrant that neither you, nor any entity you represent, nor any beneficial owner of such entity, is:

1. Subject to sanctions administered or enforced by the European Union, the U.S.
   Department of the Treasury’s Office of Foreign Assets Control (OFAC), the United
   Nations Security Council, or other relevant sanctions authority;
2. Located, organized, or resident in a country or territory that is the subject of comprehensive territorial sanctions (unless specifically permitted by the Platform’s internal compliance policies);
3. Engaged in activities that would cause Kidz Tales OÜ to be in violation of any applicable sanctions or export control laws.
   4.5 Account Suspension and Termination
   The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate any account where it reasonably believes that a User has violated these Terms, engaged in fraudulent, abusive, or illegal conduct, or poses a risk to the Platform, other Users, or third parties.
4. USER-GENERATED CONTENT
   5.1 Your Responsibility
   You are solely and entirely responsible for all User Content that you upload, submit, post, or transmit through the Platform. The Company does not pre-screen, verify, or endorse any
   User Content. You represent and warrant that:

• you own or have all necessary rights, licences, and permissions to submit the User
  Content;
• the User Content does not infringe any third-party intellectual property, privacy, or other rights;
• the User Content is accurate, truthful, and not misleading;
• the User Content does not violate any applicable law or regulation;
• any certificates, official documents, or compliance records uploaded are genuine, current, and authentic.

5.2 Licence to the Company
By uploading or submitting User Content, you grant the Company a worldwide, non- exclusive, royalty-free, sublicensable licence to use, host, store, display, reproduce, and distribute such content solely for the purpose of operating, maintaining, and improving the
Platform. This licence does not transfer ownership of your content to the Company.
5.3 Certificate and Document Uploads
Users may upload certificates and compliance documents including, without limitation, organic certifications, GlobalGAP certificates, ISO certifications, carbon credits, and agricultural and logistics certifications. These documents may be publicly visible on Business
Profiles.
By uploading any certificate or document, you represent and warrant that:

• the document is genuine, valid, and unaltered;
• you are authorised to publish and share the document;
• the document accurately reflects the status of your business or products.
  The Company expressly disclaims all liability for the authenticity or accuracy of any certificate or document uploaded by Users. Third parties who rely on such documents do so entirely at their own risk. The Company may implement AI-assisted verification tools as a supplementary measure only; such tools do not constitute a guarantee or endorsement of document authenticity.
  5.4 Prohibited Content
  You must not upload, submit, or transmit any content that:
• is false, misleading, deceptive, or fraudulent;
• infringes any intellectual property, privacy, or other rights of any third party;
• is defamatory, obscene, offensive, hateful, or discriminatory;
• promotes illegal activities, violence, or terrorism;
• contains viruses, malware, or any other harmful code;
• constitutes unsolicited commercial communications (spam);
• violates any applicable law or regulation.
  The Company reserves the right to remove any User Content at its sole discretion, without notice and without liability to you.

1. PREMIUM SUBSCRIPTIONS AND PAYMENTS
   6.1 Subscription Plans
   The Platform offers Premium Subscription plans that provide access to enhanced features, including but not limited to: increased listing allowances, additional image uploads, RFQ publishing, analytics dashboards (profile visits, product views), enhanced profile visibility, and verification badges. The specific features included in each plan are described on the
   Platform and are subject to change.

6.2 Payment Processing
Payments for Premium Subscriptions made through the mobile applications are processed exclusively through the Apple App Store (iOS) and Google Play Store (Android) in accordance with the respective platform’s payment terms and policies, which govern your purchase.
Payments made through the website Agrocore.io are processed through Stripe, a third-party payment service provider. When you complete a payment via Stripe’s hosted checkout, you are redirected to Stripe’s secure payment environment. The Company does not collect, process, store, or have access to your payment card or financial details. Your payment data is subject to Stripe’s Privacy Policy and Terms of Service. The Company is not liable for any financial losses resulting from the inability to process payments due to international banking restrictions or sanctions.
6.3 Subscription Terms
Premium Subscriptions are offered on a recurring basis. By subscribing, you authorise recurring charges at the applicable rate until your subscription is cancelled. You are responsible for cancelling your subscription before the next billing cycle if you do not wish to renew.
All fees are stated in the applicable currency and are inclusive or exclusive of applicable taxes as stated at the point of purchase. The Company reserves the right to modify subscription pricing upon reasonable notice, which will not affect your current billing period.
6.4 Refunds
Refunds for subscriptions purchased via the Apple App Store or Google Play Store are governed exclusively by Apple’s and Google’s refund policies respectively. For website subscriptions processed via Stripe, refund requests must be submitted to legal@agrocore.io within 14 days of purchase. Please note that if you are purchasing a Premium Subscription for business or commercial purposes (B2B), the EU 14-day consumer right of withdrawal does not apply. Refunds are granted at the Company’s sole discretion and are not guaranteed unless required by applicable consumer protection law.

7. IN-PLATFORM COMMUNICATION
   The Platform provides an internal text-only chat system enabling Users to communicate directly with one another. The following conditions apply to all in-platform communications:

• Messages are automatically and permanently deleted after 60 days from the date of transmission. Users are advised to retain any commercially important communications externally.
• No voice or video communication features are provided.
• The chat system must not be used for any payment transactions, payment requests, financial exchanges, or transfer of financial instruments.
• Users must not use the chat system to send spam, unsolicited solicitations, harmful content, or any content that violates these Terms.
  The Company does not routinely monitor private communications between Users. However, the Company reserves the right to access, review, and retain communications where required by law, court order, or regulatory authority, or where reasonably necessary to investigate suspected violations of these Terms.

7. INTELLECTUAL PROPERTY
   All intellectual property rights in and to the Platform, including but not limited to software, design, graphics, text, databases, trademarks, and trade names, are owned by or licensed to the Company. Nothing in these Terms grants you any right, title, or interest in the Company’s intellectual property.
   You retain ownership of all intellectual property rights in User Content that you submit to the
   Platform, subject to the licence granted in Section 5.2. You must not use the Company’s intellectual property without prior written authorisation.
   If you believe that your intellectual property rights have been infringed on the Platform, please contact us at legal@agrocore.io with full particulars.
   Digital Millennium Copyright Act (DMCA) Notice
   Kidz Tales OÜ respects the intellectual property rights of others. If you believe that any content on the Agrocore platform infringes upon your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our
   Copyright Agent with the following information in writing:
8. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
9. Identification of the copyrighted work claimed to have been infringed;
10. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
11. Your contact information, including address, telephone number, and email address;
12. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
13. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    You can reach our designated Copyright Agent at: legal@agrocore.io.
14. EXTERNAL LINKS AND THIRD-PARTY PLATFORMS
    The Platform may contain links to external websites or social media profiles submitted by
    Users, as well as integrations with Third-Party Services. The Company does not endorse, control, or take responsibility for the content, accuracy, privacy practices, or availability of any external websites or third-party services.
    Your use of any Third-Party Service, including Google Maps, Google Analytics, Firebase,
    Apple App Store, Google Play Store, and Stripe, is governed by the terms and privacy policies of the respective provider. The Company is not liable for any loss, damage, or harm arising from your interaction with any third-party platform or service.
    Users who include external links in their Business Profiles represent and warrant that such links do not point to unlawful, harmful, or infringing content.
15. AI RECOMMENDATION SYSTEMS

The Platform operates an artificial intelligence recommendation system that analyses User activity, viewed products, search behaviour, listing interactions, and saved or favourited content to generate personalised product and service recommendations and to optimise the
Platform experience.
The AI recommendation system is used solely for the purposes described above. It does not make legally significant decisions about Users and does not profile Users for purposes other than Platform optimisation and personalised experience.
The Platform also plans to implement AI-assisted verification of uploaded certificates and documents for the purpose of metadata extraction and verification support. Such AI-assisted verification is supplementary only and does not constitute a guarantee, endorsement, or legal verification of any document.
Where required by applicable law, including the EU AI Act and GDPR, the Company will maintain and publish appropriate disclosures regarding automated decision-making and AI systems operating on the Platform.

11. ANALYTICS AND TRACKING
    The Platform uses analytics, performance monitoring, and crash reporting services, including
    Google Analytics, Firebase Analytics, and related performance monitoring tools. These services may collect device information, session duration, screen and page interactions, geographic region, browser and device type, and general usage behaviour.
    Such data is collected for the purpose of improving Platform performance, understanding user behaviour, diagnosing technical issues, and optimising the user experience. Full details of the data collected and how it is processed are set out in our Privacy Policy and Cookie
    Policy.
12. REPORTING AND CONTENT MODERATION
    Users may submit reports in relation to:

• technical issues and platform errors;
• account or profile problems;
• Premium subscription issues;
• suspected phishing attempts;
• fraud or scam activity;
• inappropriate, illegal, or prohibited content;
• Platform abuse or violations of these Terms.
  Reports may be submitted through the in-platform reporting tools or by contacting support@agrocore.io. The Company will review all reports in good faith and take such action as it deems appropriate in its sole discretion, which may include content removal, account suspension, or referral to law enforcement. The Company does not guarantee any specific outcome in response to a report.
  Users may also submit feature suggestions, product improvement ideas, media inquiries, and partnership requests through the Platform’s support channels. Unsolicited ideas

submitted to the Company become the property of the Company and may be used without compensation or attribution.

13. DATA PROTECTION AND PRIVACY
    The Company processes personal data in accordance with applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Estonian
    Personal Data Protection Act. As the data controller, the Company is committed to processing your personal data lawfully, fairly, and transparently.
    Full details of how we collect, use, store, transfer, and protect your personal data, as well as your rights as a data subject, are set out in our Privacy Policy, which forms part of these
    Terms and is incorporated herein by reference. Our Privacy Policy is available on the
    Platform and at Agrocore.io.
14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
    14.1 Disclaimer
    THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT
    ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY
    DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF
    MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
    ACCURACY, COMPLETENESS, AND UNINTERRUPTED AVAILABILITY.
    14.2 Limitation of Liability
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS
    DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE
    LIABLE FOR:

• any indirect, incidental, special, consequential, or punitive damages;
• loss of profits, revenue, data, goodwill, or business opportunity;
• any loss arising from transactions between Users;
• any reliance on the accuracy or completeness of User Content, listings, or certificates;
• any interruption, suspension, or termination of the Platform;
• any acts or omissions of Third-Party Services;
• any unauthorised access to or alteration of your data;
• any loss arising from AI recommendation outputs.
• any financial losses resulting from the inability to process payments due to international banking restrictions or sanctions.
  WHERE LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, THE
  COMPANY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE MONTHS
  PRECEDING THE CLAIM, OR (II) EUR 100.

14.3 Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, penalties, and costs (including reasonable legal fees) arising from or related to:

• your use of or access to the Platform;
• your violation of these Terms;
• your User Content;
• your violation of any applicable law or regulation;
• any dispute between you and another User.

1. GOVERNING LAW AND DISPUTE RESOLUTION
   These Terms and all matters arising from or in connection with the Platform shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of laws principles.
   Except as provided in Section 15.1 for US Users, any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.
   For Users located within the European Union, you may also be entitled to use the European
   Commission’s Online Dispute Resolution (ODR) platform available at https://ec.europa.eu/consumers/odr for resolving disputes with online traders.
   Nothing in this Section shall limit your rights as a consumer under applicable mandatory consumer protection law in your country of residence.
   15.1 Mandatory Arbitration and Class Action Waiver for US Users
   PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS,
   INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
   Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Agrocore platform shall be settled by binding arbitration administered by the
   American Arbitration Association (AAA) in accordance with its Commercial
   Arbitration Rules. The place of arbitration shall be Tallinn, Estonia, or a location mutually agreed upon. The language of the arbitration shall be English.
   YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE
   OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR
   CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
   The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
2. AMENDMENTS TO THESE TERMS
   The Company reserves the right to amend, update, or replace these Terms at any time.
   Where changes are material, the Company will provide reasonable notice by posting the revised Terms on the Platform, sending an email to your registered address, or by in-app notification, no less than 14 days before the changes take effect.
   Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree to the amended
   Terms, you must discontinue use of the Platform and may close your account.
3. SUSPENSION AND TERMINATION
   You may close your account at any time by using the account deletion functionality within the
   Platform or by contacting support@agrocore.io. Upon account deletion, your personal data will be handled in accordance with our Privacy Policy and applicable data retention obligations.
   The Company may suspend or terminate your access to the Platform at any time, with or without notice, if it reasonably determines that you have breached these Terms, engaged in fraudulent or harmful conduct, or for any other legitimate operational reason. The Company shall not be liable to you for any loss arising from such suspension or termination.
   Provisions of these Terms that by their nature should survive termination shall remain in effect, including without limitation: Sections 5, 8, 9, 14, and 15.
4. GENERAL PROVISIONS
   Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
   Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company with respect to the Platform and supersede all prior agreements, representations, and understandings.
   Waiver: No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.
   Assignment: You may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations freely.
   Force Majeure: The Company shall not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including acts of
   God, war, civil unrest, cyberattacks, pandemics, or governmental action.
   Language: These Terms are made available in multiple languages. In the event of any inconsistency between translated versions, the English language version shall prevail.
   Multilingual Platform: Agrocore is available in six or more languages. Where these Terms have been translated, the English version shall take precedence for legal interpretation purposes.
   Local Laws and Jurisdictional Limitations: The Company makes no representation that the
   Platform, its features, or User Content are appropriate, legal, or available for use in all jurisdictions. If you access or use the Platform from outside Estonia, you do so on your own initiative and are solely responsible for compliance with all local laws, rules, and regulations applicable to your specific location.
5. APP STORE AND GOOGLE PLAY STORE SPECIFIC TERMS

20.1. Acknowledgement: You acknowledge that these Terms are concluded between you and Kidz Tales OÜ only, and not with Apple Inc. or Google LLC. Kidz Tales OÜ, not Apple or Google, is solely responsible for the Agrocore Platform and the content thereof.
20.2. Scope of License: The license granted to you for the Agrocore application is limited to a non-transferable license to use the application on any Apple-branded or
Android-branded products that you own or control and as permitted by the Usage
Rules set forth in the Apple Media Services Terms and Conditions or Google Play
Terms of Service.
20.3. Maintenance and Support: Kidz Tales OÜ is solely responsible for providing any maintenance and support services with respect to the Platform. You acknowledge that Apple and Google have no obligation whatsoever to furnish any maintenance and support services with respect to the application.
20.4. Warranty: In the event of any failure of the application to conform to any applicable warranty, you may notify Apple/Google, and they may refund the purchase price for the application to you. To the maximum extent permitted by applicable law, Apple/Google will have no other warranty obligation whatsoever with respect to the application.
20.5. Product Claims: You acknowledge that Kidz Tales OÜ, not Apple or Google, is responsible for addressing any claims of you or any third party relating to the application or your possession and/or use of that application, including: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
20.6. Intellectual Property Rights: You acknowledge that, in the event of any third- party claim that the application or your possession and use of that application infringes that third party’s intellectual property rights, Kidz Tales OÜ, not Apple or
Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
20.7. Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple’s subsidiaries, and Google, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third- party beneficiary thereof.

19. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms, please contact us:
Kidz Tales OÜ
Registry Code: 17222377
Sakala tn 7-2, 10141, Tallinn, Estonia
Email (Legal): legal@agrocore.io
Email (Support): info@agrocore.io
Last updated: May 2026