Agrocore Agricultural Marketplace Platform
Effective Date: May 2026
- DEFINITIONS AND INTERPRETATION
In these Terms and Conditions, the following definitions apply:
“Agrocore,” “Platform,” “we,” “us,” or “our” refers to the digital agricultural marketplace
operated by Kidz Tales OÜ, accessible via the mobile applications (iOS and Android) and
the website Agrocore.io.
“Company” means Kidz Tales OÜ, a private limited company registered in Estonia under
registry code 17222377, with registered address at Sakala tn 7-2, 10141, Tallinn, Estonia.
“User,” “you,” or “your” refers to any individual or legal entity that accesses, registers on, or
uses the Platform in any capacity, including as a buyer, seller, service provider, or visitor.
“Personal Account” means an individual user account registered with first name, last name,
email address, and password.
“Business Profile” means a company or business entity profile created and managed by an
authorised representative within the Platform.
“Premium Subscription” means any paid subscription plan that unlocks additional features
and functionality on the Platform.
“User Content” means any content, data, text, images, documents, certificates, listings, or
other material uploaded, submitted, posted, or transmitted by a User through the Platform.
“Listing” means any agricultural product, machinery, service, or Request for Quotation (RFQ)
published by a User on the Platform.
“Third-Party Services” means any external applications, websites, APIs, payment
processors, or platforms integrated with or referenced by Agrocore, including but not limited
to Apple App Store, Google Play Store, Stripe, Google Maps, Google Analytics, and
Firebase.
Words importing the singular shall include the plural and vice versa. References to statutes
or regulations include all amendments and replacements thereto. - ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using the Agrocore Platform in any manner, you
unconditionally and irrevocably agree to be bound by these Terms and Conditions, together
with our Privacy Policy and Cookie Policy, which are incorporated herein by reference and
form part of this agreement.
If you are accessing the Platform on behalf of a legal entity, you represent and warrant that
you have full authority to bind that entity to these Terms. If you do not agree with any
provision of these Terms, you must immediately cease all use of the Platform.
These Terms constitute a legally binding agreement between you and the Company. We
reserve the right to amend these Terms at any time. Continued use of the Platform following
notice of any amendment constitutes your acceptance of the revised Terms.
The Platform is intended for users who are 18 years of age or older. By using the Platform,
you confirm that you are at least 18 years old. If you are under 18, you are strictly prohibited
from using the Platform.
- NATURE OF THE PLATFORM
Agrocore operates exclusively as a digital marketplace and communication platform. The
Company is not a party to any transaction between Users and does not act as a buyer,
seller, agent, broker, or intermediary in any commercial transaction conducted through the
Platform.
For the avoidance of doubt, Agrocore does NOT:
- process, handle, hold, or facilitate payments between Users;
- provide escrow, payment guarantee, or financial intermediation services;
- organise, coordinate, or arrange transport, logistics, or delivery;
- verify the accuracy, legality, quality, or authenticity of any Listing;
- guarantee the performance of any User or the completion of any transaction.
Any transaction entered into between Users is solely at the risk of the parties involved. The
Company expressly disclaims all liability in respect of any transaction, dispute, or loss arising
from or in connection with interactions between Users on the Platform.
- ACCOUNT REGISTRATION AND OBLIGATIONS
4.1 Registration Requirements
To access the full features of the Platform, you must register and create a Personal Account.
Registration requires provision of your first name, last name, a valid email address, and a
password. You may optionally upload a profile image.
By registering, you represent and warrant that:
- all information provided during registration is accurate, current, and complete;
- you are at least 18 years of age;
- you are not prohibited from using the Platform under applicable law;
- you will promptly update your information to maintain its accuracy.
4.2 Business Profiles
Users may create Business Profiles for companies or legal entities they own or are
authorised to represent. When creating a Business Profile, you must confirm, by affirmative
checkbox, that you are the legitimate owner or an authorised representative of the company
being registered. By providing this confirmation, you accept personal liability for the accuracy
of such representation.
Business Profiles may include company name, tax identification or registration number,
company description, product and service listings, images, certificates, phone number
(visible only if enabled by you, and only to Premium users), and links to external websites or
social media profiles.
4.3 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and
for all activities conducted under your account. You must notify the Company immediately at
legal@agrocore.ioupon becoming aware of any unauthorised access to or use of your
account. The Company accepts no liability for any loss or damage arising from your failure to
comply with this obligation.
4.4 Sanctions and Export Control Compliance
You represent and warrant that neither you, nor any entity you represent, nor any beneficial
owner of such entity, is:
- Subject to sanctions administered or enforced by the European Union, the U.S.
Department of the Treasury’s Office of Foreign Assets Control (OFAC), the United
Nations Security Council, or other relevant sanctions authority; - Located, organized, or resident in a country or territory that is the subject of
comprehensive territorial sanctions (unless specifically permitted by the Platform’s
internal compliance policies); - Engaged in activities that would cause Kidz Tales OÜ to be in violation of any
applicable sanctions or export control laws.
4.5 Account Suspension and Termination
The Company reserves the right, at its sole discretion and without prior notice, to suspend,
restrict, or permanently terminate any account where it reasonably believes that a User has
violated these Terms, engaged in fraudulent, abusive, or illegal conduct, or poses a risk to
the Platform, other Users, or third parties. - USER-GENERATED CONTENT
5.1 Your Responsibility
You are solely and entirely responsible for all User Content that you upload, submit, post, or
transmit through the Platform. The Company does not pre-screen, verify, or endorse any
User Content. You represent and warrant that:
- you own or have all necessary rights, licences, and permissions to submit the User
Content; - the User Content does not infringe any third-party intellectual property, privacy, or
other rights; - the User Content is accurate, truthful, and not misleading;
- the User Content does not violate any applicable law or regulation;
- any certificates, official documents, or compliance records uploaded are genuine,
current, and authentic.
5.2 Licence to the Company
By uploading or submitting User Content, you grant the Company a worldwide, non-
exclusive, royalty-free, sublicensable licence to use, host, store, display, reproduce, and
distribute such content solely for the purpose of operating, maintaining, and improving the
Platform. This licence does not transfer ownership of your content to the Company.
5.3 Certificate and Document Uploads
Users may upload certificates and compliance documents including, without limitation,
organic certifications, GlobalGAP certificates, ISO certifications, carbon credits, and
agricultural and logistics certifications. These documents may be publicly visible on Business
Profiles.
By uploading any certificate or document, you represent and warrant that:
- the document is genuine, valid, and unaltered;
- you are authorised to publish and share the document;
- the document accurately reflects the status of your business or products.
The Company expressly disclaims all liability for the authenticity or accuracy of any
certificate or document uploaded by Users. Third parties who rely on such documents do so
entirely at their own risk. The Company may implement AI-assisted verification tools as a
supplementary measure only; such tools do not constitute a guarantee or endorsement of
document authenticity.
5.4 Prohibited Content
You must not upload, submit, or transmit any content that: - is false, misleading, deceptive, or fraudulent;
- infringes any intellectual property, privacy, or other rights of any third party;
- is defamatory, obscene, offensive, hateful, or discriminatory;
- promotes illegal activities, violence, or terrorism;
- contains viruses, malware, or any other harmful code;
- constitutes unsolicited commercial communications (spam);
- violates any applicable law or regulation.
The Company reserves the right to remove any User Content at its sole discretion, without
notice and without liability to you.
- PREMIUM SUBSCRIPTIONS AND PAYMENTS
6.1 Subscription Plans
The Platform offers Premium Subscription plans that provide access to enhanced features,
including but not limited to: increased listing allowances, additional image uploads, RFQ
publishing, analytics dashboards (profile visits, product views), enhanced profile visibility,
and verification badges. The specific features included in each plan are described on the
Platform and are subject to change.
6.2 Payment Processing
Payments for Premium Subscriptions made through the mobile applications are processed
exclusively through the Apple App Store (iOS) and Google Play Store (Android) in
accordance with the respective platform’s payment terms and policies, which govern your
purchase.
Payments made through the website Agrocore.io are processed through Stripe, a third-party
payment service provider. When you complete a payment via Stripe’s hosted checkout, you
are redirected to Stripe’s secure payment environment. The Company does not collect,
process, store, or have access to your payment card or financial details. Your payment data
is subject to Stripe’s Privacy Policy and Terms of Service. The Company is not liable for any
financial losses resulting from the inability to process payments due to international banking
restrictions or sanctions.
6.3 Subscription Terms
Premium Subscriptions are offered on a recurring basis. By subscribing, you authorise
recurring charges at the applicable rate until your subscription is cancelled. You are
responsible for cancelling your subscription before the next billing cycle if you do not wish to
renew.
All fees are stated in the applicable currency and are inclusive or exclusive of applicable
taxes as stated at the point of purchase. The Company reserves the right to modify
subscription pricing upon reasonable notice, which will not affect your current billing period.
6.4 Refunds
Refunds for subscriptions purchased via the Apple App Store or Google Play Store are
governed exclusively by Apple’s and Google’s refund policies respectively. For website
subscriptions processed via Stripe, refund requests must be submitted to legal@agrocore.io
within 14 days of purchase. Please note that if you are purchasing a Premium Subscription
for business or commercial purposes (B2B), the EU 14-day consumer right of withdrawal
does not apply. Refunds are granted at the Company’s sole discretion and are not
guaranteed unless required by applicable consumer protection law.
- IN-PLATFORM COMMUNICATION
The Platform provides an internal text-only chat system enabling Users to communicate
directly with one another. The following conditions apply to all in-platform communications:
- Messages are automatically and permanently deleted after 60 days from the date of
transmission. Users are advised to retain any commercially important
communications externally. - No voice or video communication features are provided.
- The chat system must not be used for any payment transactions, payment requests,
financial exchanges, or transfer of financial instruments. - Users must not use the chat system to send spam, unsolicited solicitations, harmful
content, or any content that violates these Terms.
The Company does not routinely monitor private communications between Users. However,
the Company reserves the right to access, review, and retain communications where
required by law, court order, or regulatory authority, or where reasonably necessary to
investigate suspected violations of these Terms.
- INTELLECTUAL PROPERTY
All intellectual property rights in and to the Platform, including but not limited to software,
design, graphics, text, databases, trademarks, and trade names, are owned by or licensed to
the Company. Nothing in these Terms grants you any right, title, or interest in the Company’s
intellectual property.
You retain ownership of all intellectual property rights in User Content that you submit to the
Platform, subject to the licence granted in Section 5.2. You must not use the Company’s
intellectual property without prior written authorisation.
If you believe that your intellectual property rights have been infringed on the Platform,
please contact us at legal@agrocore.io with full particulars.
Digital Millennium Copyright Act (DMCA) Notice
Kidz Tales OÜ respects the intellectual property rights of others. If you believe that any
content on the Agrocore platform infringes upon your copyright, you may submit a
notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our
Copyright Agent with the following information in writing: - A physical or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed; - Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing and information
reasonably sufficient to permit us to locate the material; - Your contact information, including address, telephone number, and email address;
- A statement that you have a good faith belief that use of the material in the manner
complained of is not authorized by the copyright owner, its agent, or the law; - A statement that the information in the notification is accurate, and under penalty of
perjury, that you are authorized to act on behalf of the owner of an exclusive right
that is allegedly infringed.
You can reach our designated Copyright Agent at: legal@agrocore.io. - EXTERNAL LINKS AND THIRD-PARTY PLATFORMS
The Platform may contain links to external websites or social media profiles submitted by
Users, as well as integrations with Third-Party Services. The Company does not endorse,
control, or take responsibility for the content, accuracy, privacy practices, or availability of
any external websites or third-party services.
Your use of any Third-Party Service, including Google Maps, Google Analytics, Firebase,
Apple App Store, Google Play Store, and Stripe, is governed by the terms and privacy
policies of the respective provider. The Company is not liable for any loss, damage, or harm
arising from your interaction with any third-party platform or service.
Users who include external links in their Business Profiles represent and warrant that such
links do not point to unlawful, harmful, or infringing content. - AI RECOMMENDATION SYSTEMS
The Platform operates an artificial intelligence recommendation system that analyses User
activity, viewed products, search behaviour, listing interactions, and saved or favourited
content to generate personalised product and service recommendations and to optimise the
Platform experience.
The AI recommendation system is used solely for the purposes described above. It does not
make legally significant decisions about Users and does not profile Users for purposes other
than Platform optimisation and personalised experience.
The Platform also plans to implement AI-assisted verification of uploaded certificates and
documents for the purpose of metadata extraction and verification support. Such AI-assisted
verification is supplementary only and does not constitute a guarantee, endorsement, or
legal verification of any document.
Where required by applicable law, including the EU AI Act and GDPR, the Company will
maintain and publish appropriate disclosures regarding automated decision-making and AI
systems operating on the Platform.
- ANALYTICS AND TRACKING
The Platform uses analytics, performance monitoring, and crash reporting services, including
Google Analytics, Firebase Analytics, and related performance monitoring tools. These
services may collect device information, session duration, screen and page interactions,
geographic region, browser and device type, and general usage behaviour.
Such data is collected for the purpose of improving Platform performance, understanding
user behaviour, diagnosing technical issues, and optimising the user experience. Full details
of the data collected and how it is processed are set out in our Privacy Policy and Cookie
Policy. - REPORTING AND CONTENT MODERATION
Users may submit reports in relation to:
- technical issues and platform errors;
- account or profile problems;
- Premium subscription issues;
- suspected phishing attempts;
- fraud or scam activity;
- inappropriate, illegal, or prohibited content;
- Platform abuse or violations of these Terms.
Reports may be submitted through the in-platform reporting tools or by contacting
support@agrocore.io. The Company will review all reports in good faith and take such action
as it deems appropriate in its sole discretion, which may include content removal, account
suspension, or referral to law enforcement. The Company does not guarantee any specific
outcome in response to a report.
Users may also submit feature suggestions, product improvement ideas, media inquiries,
and partnership requests through the Platform’s support channels. Unsolicited ideas
submitted to the Company become the property of the Company and may be used without
compensation or attribution.
- DATA PROTECTION AND PRIVACY
The Company processes personal data in accordance with applicable data protection law,
including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Estonian
Personal Data Protection Act. As the data controller, the Company is committed to
processing your personal data lawfully, fairly, and transparently.
Full details of how we collect, use, store, transfer, and protect your personal data, as well as
your rights as a data subject, are set out in our Privacy Policy, which forms part of these
Terms and is incorporated herein by reference. Our Privacy Policy is available on the
Platform and at Agrocore.io. - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
14.1 Disclaimer
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT
ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY
DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
ACCURACY, COMPLETENESS, AND UNINTERRUPTED AVAILABILITY.
14.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE
LIABLE FOR:
- any indirect, incidental, special, consequential, or punitive damages;
- loss of profits, revenue, data, goodwill, or business opportunity;
- any loss arising from transactions between Users;
- any reliance on the accuracy or completeness of User Content, listings, or
certificates; - any interruption, suspension, or termination of the Platform;
- any acts or omissions of Third-Party Services;
- any unauthorised access to or alteration of your data;
- any loss arising from AI recommendation outputs.
- any financial losses resulting from the inability to process payments due to
international banking restrictions or sanctions.
WHERE LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, THE
COMPANY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF
(I) THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE MONTHS
PRECEDING THE CLAIM, OR (II) EUR 100.
14.3 Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors,
officers, employees, and agents from and against any claims, liabilities, damages, losses,
penalties, and costs (including reasonable legal fees) arising from or related to:
- your use of or access to the Platform;
- your violation of these Terms;
- your User Content;
- your violation of any applicable law or regulation;
- any dispute between you and another User.
- GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and all matters arising from or in connection with the Platform shall be
governed by and construed in accordance with the laws of the Republic of Estonia, without
regard to its conflict of laws principles.
Except as provided in Section 15.1 for US Users, any dispute, controversy, or claim arising
out of or in connection with these Terms, or the breach, termination, or invalidity thereof,
shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.
For Users located within the European Union, you may also be entitled to use the European
Commission’s Online Dispute Resolution (ODR) platform available at
https://ec.europa.eu/consumers/odr for resolving disputes with online traders.
Nothing in this Section shall limit your rights as a consumer under applicable mandatory
consumer protection law in your country of residence.
15.1 Mandatory Arbitration and Class Action Waiver for US Users
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS,
INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use
of the Agrocore platform shall be settled by binding arbitration administered by the
American Arbitration Association (AAA) in accordance with its Commercial
Arbitration Rules. The place of arbitration shall be Tallinn, Estonia, or a location
mutually agreed upon. The language of the arbitration shall be English.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE
OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR
CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person’s claims and may not
otherwise preside over any form of a representative or class proceeding. - AMENDMENTS TO THESE TERMS
The Company reserves the right to amend, update, or replace these Terms at any time.
Where changes are material, the Company will provide reasonable notice by posting the
revised Terms on the Platform, sending an email to your registered address, or by in-app
notification, no less than 14 days before the changes take effect.
Your continued use of the Platform after the effective date of any amended Terms
constitutes your acceptance of those amendments. If you do not agree to the amended
Terms, you must discontinue use of the Platform and may close your account. - SUSPENSION AND TERMINATION
You may close your account at any time by using the account deletion functionality within the
Platform or by contacting support@agrocore.io. Upon account deletion, your personal data
will be handled in accordance with our Privacy Policy and applicable data retention
obligations.
The Company may suspend or terminate your access to the Platform at any time, with or
without notice, if it reasonably determines that you have breached these Terms, engaged in
fraudulent or harmful conduct, or for any other legitimate operational reason. The Company
shall not be liable to you for any loss arising from such suspension or termination.
Provisions of these Terms that by their nature should survive termination shall remain in
effect, including without limitation: Sections 5, 8, 9, 14, and 15. - GENERAL PROVISIONS
Severability: If any provision of these Terms is found to be invalid, unlawful, or
unenforceable, that provision shall be severed and the remaining provisions shall continue in
full force and effect.
Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy,
constitute the entire agreement between you and the Company with respect to the Platform
and supersede all prior agreements, representations, and understandings.
Waiver: No failure or delay by the Company in exercising any right under these Terms shall
constitute a waiver of that right.
Assignment: You may not assign or transfer any rights or obligations under these Terms
without the prior written consent of the Company. The Company may assign its rights and
obligations freely.
Force Majeure: The Company shall not be liable for any failure to perform its obligations
under these Terms due to circumstances beyond its reasonable control, including acts of
God, war, civil unrest, cyberattacks, pandemics, or governmental action.
Language: These Terms are made available in multiple languages. In the event of any
inconsistency between translated versions, the English language version shall prevail.
Multilingual Platform: Agrocore is available in six or more languages. Where these Terms
have been translated, the English version shall take precedence for legal interpretation
purposes.
Local Laws and Jurisdictional Limitations: The Company makes no representation that the
Platform, its features, or User Content are appropriate, legal, or available for use in all
jurisdictions. If you access or use the Platform from outside Estonia, you do so on your own
initiative and are solely responsible for compliance with all local laws, rules, and regulations
applicable to your specific location. - APP STORE AND GOOGLE PLAY STORE SPECIFIC TERMS
20.1. Acknowledgement: You acknowledge that these Terms are concluded between
you and Kidz Tales OÜ only, and not with Apple Inc. or Google LLC. Kidz Tales OÜ,
not Apple or Google, is solely responsible for the Agrocore Platform and the content
thereof.
20.2. Scope of License: The license granted to you for the Agrocore application is
limited to a non-transferable license to use the application on any Apple-branded or
Android-branded products that you own or control and as permitted by the Usage
Rules set forth in the Apple Media Services Terms and Conditions or Google Play
Terms of Service.
20.3. Maintenance and Support: Kidz Tales OÜ is solely responsible for providing
any maintenance and support services with respect to the Platform. You
acknowledge that Apple and Google have no obligation whatsoever to furnish any
maintenance and support services with respect to the application.
20.4. Warranty: In the event of any failure of the application to conform to any
applicable warranty, you may notify Apple/Google, and they may refund the
purchase price for the application to you. To the maximum extent permitted by
applicable law, Apple/Google will have no other warranty obligation whatsoever with
respect to the application.
20.5. Product Claims: You acknowledge that Kidz Tales OÜ, not Apple or Google, is
responsible for addressing any claims of you or any third party relating to the
application or your possession and/or use of that application, including: (i) product
liability claims; (ii) any claim that the application fails to conform to any applicable
legal or regulatory requirement; and (iii) claims arising under consumer protection,
privacy, or similar legislation.
20.6. Intellectual Property Rights: You acknowledge that, in the event of any third-
party claim that the application or your possession and use of that application
infringes that third party’s intellectual property rights, Kidz Tales OÜ, not Apple or
Google, will be solely responsible for the investigation, defense, settlement, and
discharge of any such intellectual property infringement claim.
20.7. Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple’s
subsidiaries, and Google, are third-party beneficiaries of these Terms, and that, upon
your acceptance of these Terms, Apple and Google will have the right (and will be
deemed to have accepted the right) to enforce these Terms against you as a third-
party beneficiary thereof.
- CONTACT INFORMATION
If you have any questions, concerns, or complaints regarding these Terms, please contact
us:
Kidz Tales OÜ
Registry Code: 17222377
Sakala tn 7-2, 10141, Tallinn, Estonia
Email (Legal): legal@agrocore.io
Email (Support): info@agrocore.io
Last updated: May 2026